LEGAL INFORMATION

Welcome to Alambé!

These terms and conditions outline the rules and regulations for the use of Alambé's Website, located at www.alambe.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Alambé if you do not agree with the terms and conditions stated on this page. 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person logged on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to Alambé. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

 

Cookies

 

We employ the use of cookies. By accessing Alambé, you agreed to use cookies in agreement with the Alambé's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

 

License

Unless otherwise stated, Alambé and/or its licensors own the intellectual property rights for all material on Alambé. All intellectual property rights are reserved. You may access this from Alambé for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Alambé

  • Sell, rent or sub-license material from Alambé

  • Reproduce, duplicate or copy material from Alambé

  • Redistribute content from Alambé

 

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;

  • dot.com community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law and consulting firms; and

  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Alambé; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an email to Alambé. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. 

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Alambé's logo or other artwork will be allowed for linking absent a trademark license agreement.

 

iFrames

 

Without prior approval and written permission, you may not create frames around our Webpage that alter in any way the visual presentation or appearance of our Website.

 

Content Liability

 

The photographs and texts used to describe Alambé products are non-contractual, purely informational. We shall not be held responsible in case of errors, omissions, or inaccuracy in the photographs or texts which appear on our Website.

In no event shall Alambé or its affiliates be liable for any indirect, incidental, or consequential damages of any nature (even if the possibility of such damage was known or could have been known by us), capable of arising in connection with its products, their use, sale or this Website.

 

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

 

Removal of links from our website

 

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

 

Privacy Policy

Please read this privacy policy carefully in order to understand our policies and practices regarding your personal information and how we will treat it.

It is Alambé's policy to respect your privacy regarding any information we may collect from you across our website, http://www.alambe.com, any other website operated by us or third party social networks - such as Facebook, Instagram or LinkedIn - or any offline event hosted by Alambé.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

 

Our shipping policy

 

By placing an order through the Alambé website, you will be agreeing to the terms below. 

These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service. Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

Alambé will happily accept exchanges due to change of mind as long as a request to exchange is received by us within 2 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. Return shipping will be paid by Alambé provided you send us a picture of your receipt/invoice and tell us what quality you would like to change it for. Alambé will not accept returns.

Orders placed before 11 AM will be dispatched the same day, otherwise, within the next business day. Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

Upon dispatch, customers will receive an email with an approximate ETA. If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

All our products are VAT included.

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. 

For all customer service enquiries, please email us at contact@alambe.com

 

Address: 14A Street 22, Linh Dong Ward, Thu Duc  District, HCMC, Vietnam

 Phone Number: +84 (0) 28 6683 53 00

Email: contact@alambe.co m

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